Chat Server Down?

Complain about the nerfs here
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Mooncrest

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Chat Server Down?

Postby Mooncrest » Wed Jul 10, 2019 9:19 am

I logged on this morning (09:05 UTC) and the Chat Server appears to be down.

I emailed Support (09:15 UTC) and copied JAM. either way he will, hopefully, get the message and be able to find the time to fix it.

EDIT: (09:36UTC) FIXED

He still loves us! :D :D :D :D :D :D :D :D :D :D :D :D
User avatar
User

Mooncrest

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Commodore

Commodore
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1732

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MITH Menzel 3

Re: Chat Server Down?

Postby Mooncrest » Sat Jul 13, 2019 9:34 am

This is from an email I got from Jam:

JAM wrote:So, as it happens the whole game was running one just one server (there are two, redundant) and when that happens chat doesn't work. The monitoring system was throwing errors, but it's the same kind of error it often throws when someone does something big and scary with a big colony, so I didn't realise anything was amiss.


The other server has been up continuously since 2016, and as a whole the service hasn't had a total interruption since 2013. Probably some kind of record for an MMO, but sadly not one we are likely to be able to capitalise on.


Cheers,
James

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